Thank you for choosing Kenya Computers as your preferred service provider. This Payment Terms page outlines the terms and conditions related to payments for our products and services. By using our services and making a payment, you agree to comply with these terms. Please read them carefully.
- Payment Methods: We accept the following payment methods:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards
- Bank transfers
- Mobile money transfers (M-Pesa, Airtel Money, etc.)
- Online payment platforms (PayPal, Stripe, etc.)
- Payment Currency: All payments must be made in Kenyan Shillings (KES) unless otherwise stated.
- Payment Schedule: Unless specified otherwise, payment for our products and services is due in full at the time of purchase or before the service is provided. For certain long-term projects or custom solutions, we may agree upon a mutually acceptable payment schedule.
- Late Payments: If a payment is not received by the due date, Kenya Computers reserves the right to take appropriate action, which may include the suspension or termination of services. In the event of late payment, you may be subject to late payment fees or interest charges as specified in our invoice or agreement.
- Refunds: Refunds are issued solely at the discretion of Kenya Computers. If you believe you are entitled to a refund, please contact our customer support within 14 days of the original purchase or as otherwise specified in our agreement. Refunds, if approved, will be processed using the original payment method.
- Taxes: Prices displayed on our website or provided in our invoices are exclusive of any applicable taxes, unless otherwise stated. You are responsible for paying any taxes, duties, or other similar charges imposed by the relevant authorities.
- Disputes and Chargebacks: If you have any concerns or disputes regarding a payment, we encourage you to contact our customer support. Initiating a chargeback without first attempting to resolve the issue with Kenya Computers may result in the suspension or termination of services.
- Security: Kenya Computers takes the security of your payment information seriously. We implement industry-standard security measures to protect your data; however, we cannot guarantee absolute security. By making a payment, you acknowledge and accept the risks associated with online transactions.
- Amendments: Kenya Computers reserves the right to update or modify these Payment Terms at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the Payment Terms periodically for updates.
If you have any questions or require further clarification regarding our payment terms, please contact our customer support. We value your business and are committed to providing a seamless payment experience.