Privacy Policy

Privacy Policy

Effective Date: [27-06-2023]

At Kenya Computers, we are committed to protecting your privacy. This Privacy Policy outlines the information we collect, how we use and share it, and the choices you have regarding your personal information when you use our online shop (the “Website”). By accessing or using our Website, you consent to the terms of this Privacy Policy.

  1. Information We Collect

1.1 Personal Information: When you visit our Website, place an order, or interact with our services, we may collect personal information, including but not limited to:

  • Name, email address, postal address, and phone number
  • Payment information (e.g., credit card details) necessary for processing your orders
  • Any other information you voluntarily provide to us.

1.2 Usage Data: We may also collect non-personal information about your interactions with our Website. This may include your IP address, browser type, device information, and browsing activities, which are collected using cookies and similar technologies. This data is used to analyze trends, administer the site, track user movements, and gather demographic information.

  1. Use of Information

2.1 Personal Information: We use your personal information for the following purposes:

  • Process and fulfill your orders and provide customer support
  • Send you order confirmations, updates, and other transaction-related communications
  • Personalize your shopping experience and improve our Website
  • Respond to your inquiries and provide information you request
  • Send promotional offers, newsletters, and marketing communications (you can opt-out anytime)
  • Comply with legal obligations and prevent fraudulent activities

2.2 Usage Data: We may use non-personal information, such as usage data, to analyze trends, administer the Website, improve our services, and gather demographic information. This information may be aggregated and anonymized for statistical purposes.

  1. Information Sharing

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you (e.g., payment processors, shipping partners). 3.2 Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., law enforcement agencies). 3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity or third party involved.

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your information.

  1. Your Choices and Rights

6.1 Access and Updates: You may review, update, or correct your personal information by accessing your account settings or contacting us directly. 6.2 Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.

  1. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of those websites before providing any personal information.

  1. Children’s Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information promptly.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from